Arqera Workforce Docs
Documentation
Implementation guides, API specs, and evidence methodology for Arqera Workforce.
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Integrations
Integration troubleshooting
Resolve connector, webhook, and sync issues without losing evidence trails.
Triage checklist
Confirm the essentials before reauthorizing.
Confirm connector status in Integration Fabric.
Verify scopes and tenant mapping.
Review the latest sync receipt for errors.
OAuth connection failed
Authorization flow interrupted or revoked.
- Re-authenticate the connector with the correct tenant.
- Confirm scopes match the integration requirements.
- Check token expiry and refresh policies.
Webhook delivery errors
Events not arriving or failing validation.
- Verify the webhook endpoint is reachable.
- Ensure signing secrets are configured.
- Replay events from the integration console.
Data sync incomplete
Ingestion jobs stopped or skipped records.
- Check rate limits and provider quotas.
- Review integration logs for failed batches.
- Re-run the sync with scoped filters.
Need integration help?
Share the connector name and last sync receipt for faster triage.